Sometimes it seems too tough to reach the right HCP, be that doctor or pharmacist, right? No wonder, all of them are too busy doing their daily work. And, definitely, not anticipating med rep’s visit. Yet, you, as a pharma marketer, need to do that. For God’s sake, how?
Well, the only way out seems to reach HCPs at their convenience. Actually, the modern technology suggests that opportunity, providing a number of solutions for remote interactions with doctors and pharmacists. What’s more, if you are a regular Veeva user, it’s even easier to make such type of interactions a reality. Let’s have a closer look at how this works.
[Spoiler alert]: Doctors and pharmacists like the idea of remote communication with med reps, KOLs and MSLs.
Veeva CRM Engage empowers to break the restrictions of limited office access to healthcare professionals while preserving the benefits of in-person communication. Due to direct connection with CRM system, the solution combines 3 in 1: email, phone, and face-to-face interactions, keeping a sense of personalization. Such a combination enables full synchronization of all communication channels with live analytics capturing. Besides, it optimizes med reps daily routine together with ensuring key-message compliance across all the channels.
To keep it short, here’s the list of other advantages Veeva CRM Engage offers to both medical representatives and HCPs:
Alongside with Veeva CRM Engage, you can try Veeva CRM CoBrowse, which suggests even more opportunities for remote interactions. The solution combines both self-detailing and medreps-guided detailing, providing HCPs a unique chance to opt for a more convenient type of communication.
Powered by CRM system, CoBrowse enables delivery of highly personalized content, based on previous interactions. Like Engage, doctors can choose the best time and explore relevant materials from any place and device. Among the other benefits are as follows:
Thus, as you can see, leveraging the smart technology not only helps you to improve interactions with customers but also to save time and money, as well as cut down on resources consumption.
Being the certified 4-Level Multichannel Veeva Partner, Viseven team is proud to offer you the most complete solution for managing communication with doctors and pharmacists on all the touchpoints – Digital Content Factory. It combines cloud-based platform for content management with two levels of access – for brand or product managers and for agencies or developers.
Due to full integration of Digital Content Factory with Veeva CLM, Vault PromoMats, Approved Email and CoBrowse, you can get the full control over your digital assets. The solution also empowers you to easily switch between communication channels, easily edit, update and adapt materials to either face-to-face or remote communication in a couple of clicks.
Besides, Digital Content Factory allows optimizing inner communication between teams and departments across global and local offices as well. Thus, you can save up to 50% on localization and updates, likewise speed up approval process up to 4 times. Want to see it in action? Drop us a line and request a free demo right away!