How Viseven Built a Secure and Compliant Educational Portal for Healthcare Professionals 

In the life sciences and pharma industries, timely access to information is key. The faster healthcare professionals get the knowledge they need, the better outcomes they will deliver. It’s a simple truth, but turning it into a practical solution that truly supports experts isn’t always easy. 

In this case study, we will share details of one project, where a prominent pharmaceutical company joined forces with the Viseven team to build a reliable healthcare portal where healthcare professionals can receive disease-specific education and product information. 

Client Overview 

Our client is a global leader in the biopharmaceutical industry, with headquarters in Europe and a few thousand employees. The company specializes in transformative medicines and focuses on three therapeutic areas: neuroscience, rare diseases, and oncology. The organization develops and delivers impactful treatments through innovation, research, and partnerships. 

The client and Viseven have collaborated in the past, so the decision to partner up with our team to work on this project was made as a part of an ongoing strategic relationship. The project aimed to create a gated, secure pharma eLearning portal to support healthcare professionals’ disease-specific education and product information, and the Viseven team delivered a tailored solution while still providing continuous support and updates. 

The Challenge 

Our client was looking for a solution that could help them enhance their engagement with healthcare professionals in niche therapeutic areas such as rare diseases and neuroscience. Despite their efforts and outstanding work, they still faced numerous challenges that hindered their progress, such as: 

• Difficulty in disseminating specialized knowledge to a targeted audience 

• Limited digital tools for continuous medical education 

• The need to support HCP e-learning with resources for diagnosis and treatment  

We aimed to build a digital solution that could serve as a trusted source of scientific and clinical information. However, the result had to be more than just that; it had to facilitate ongoing healthcare professional education and awareness in complex disease areas. It was important for healthcare professionals to be able to access all these materials and tools in a compliant, gated environment. 

Our team recognized that the objective wasn’t just to build a platform that delivers materials, but to create a user-centric digital solution that prioritizes safety, compliance, and ease of use within a highly regulated environment. Besides that, we wanted to keep up our trusting partnership with the client by delivering measurable value and innovation.  

The Solution 

After a series of interviews with the client, we decided on the next steps, which was the development of a gated digital platform designed exclusively for verified healthcare professionals.  

As a result, the client received a platform that serves as a secure, centralized hub for accessing product-specific content, clinical tools, and educational resources, all tailored to the needs of the target medical audience. Key features included: 

• User verification, restricted to licensed medical professionals with credential checks 

• Personalized content experience offering tailored materials by specialty 

• Compliance-driven access that aligns with local and global regulatory requirements 

• Disease & product education, providing structured, evidence-based content 

• Multimedia resources, including videos, infographics, and downloadable clinical materials 

• User engagement analytics integration for tracking engagement for insights and optimization 

The project consisted of 4 phases. During each phase, we communicated with the client and provided them with all updates. The phases executed were: 

• Preparation & Alignment; 

• Development; 

• Testing; 

• Deployment. 

To ensure high software quality across the gated compliant pharma platform developed, we followed a structured and collaborative development process with a strong focus on reliability and user experience. 

The Results 

It’s not enough to just build a knowledge base or a solution similar to that and call it a day. At Viseven, we believe in providing end-to-end pharma and life sciences digital solutions that tackle all challenges the client is facing. Our team was able to: 

• Enable verified HCPs to engage with targeted disease and product content. 

• Increase interaction rates and support informed treatment decisions. 

• Strengthen brand positioning as a trusted, innovative medical partner. 

• Delivered regulatory-compliant educational reach while ensuring secure data handling. 

The project provided significant value to the client — from sharper brand differentiation and major cost savings to smarter resource use, powerful data-driven insights, and hours of time saved. 

What’s Next? 

As our partnership with the client evolves and deepens, we explore more opportunities for future improvements. Here is what we have planned: 

• Ongoing updates to expand product content within the portal. 

• Continuous optimization using user analytics to refine HCP engagement strategies. 

• Plans to integrate additional educational modules and event capabilities. 

“We really appreciated working with this client. We were pleased to hear how much the client valued our technical expertise, noting the platform’s reliability and security. It was great to hear that our client recognized our proactive support and turnaround times. This collaboration has been such a great experience, and we are looking forward to many more projects with the company!” — The Viseven Team 

Best Practices: What We Learned from the Project 

One of the core principles of Viseven is always being open to new opportunities. For us, every project is also a chance to sharpen our expertise and push our skills even further. Here is what we learned: 

• Credential-gated medical education platforms enhance trust while ensuring regulatory compliance; 

• Niche disease and product education can drive deeper engagement if personalized; 

• Combining multimedia with structured content simplifies complex medical education; 

• Integrated analytics provide actionable insights for continuous content refinement. 

Even though every team member is an expert with years of experience behind their back, we must keep getting better and expanding our portfolio with cases of all difficulty levels. 

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Our team of experts is always ready to assist you with building healthcare portals, apps, or any other solutions tailored to your company’s needs. Contact us right now for a personalized consultation.