Change Management Services for Life Sciences

Accelerate innovation and adoption, align cross-functional talent, and realize the full value of your tech investment with Viseven’s pharmaceutical change management expertise. 

Change Management in Life Sciences Feels Harder than it Should?

Nearly 70% of digitalization programs in pharma underdeliver — not because the strategy is flawed, but because change management is often an afterthought.
The weight of what came before
Pharma change management doesn’t start on a clean slate. Teams are working in silos, using outdated systems that don’t play well with new tools.
People are tired of the “next big thing”
After so many waves of change, your teams are wary of training sessions and promises that don’t translate into impact.
The pressure to get it right is crushing
You want innovation — but you can’t afford the risk. Change isn’t just about efficiency. It’s about safety, trust, and regulations. That makes it hard to move fast under pressure.
No clear way to measure progress
Without defined KPIs, adoption analytics, or feedback loops, it’s hard to prove value — let alone secure continued investment or scale success.

Real adoption, not just rollouts

We make sure your teams use the tools you’ve invested in. Through role-based onboarding, interactive training, and continuous support, we turn new platforms into everyday practice and eliminate the drop-off that kills ROI.

Global alignment and local success

Our approach aligns global strategies with local peculiarities. We help you roll out change consistently across markets, ensuring that no location is left behind or out of sync. The change happens harmoniously across your markets.

Focus on the sustainability

Our goal isn’t to stay in the driver’s seat, but to help your teams take the wheel and carry transformation forward independently. The structure and approaches we provide will make adoption of novel solutions your second nature.

How We Turn Change into Results — Step by Step

Digital transformation in life sciences demands more than a few training sessions. Viseven’s end-to-end approach blends strategic planning, role-based onboarding, guided enablement, and long-term support to ensure your teams not only adopt change — but sustain it. 

01
Foundation for change
Through stakeholder mapping, success metrics, change champion identification, and internal communication planning, we ensure the entire organization is ready — mentally and operationally — to embrace transformation.
02
Meaningful onboarding
We tailor learning journeys by role, need, and market. With kickoff meetings, editorial plans, and certification programs (for partners), our onboarding builds both context and commitment — setting teams up for successful first steps.
03
Activation
 
From guided sessions to real use case training, our enablement is practical. Teams receive interactive instruction, communication bursts (like newsletter phases), and access to self-paced modules, ensuring tools are understood and adoption is natural.
04
Sustaining change
 
We stay engaged with advanced training sessions, user feedback collection, performance tracking, and ongoing support. Local teams take ownership while we help reinforce best practices — so change isn’t just launched, it’s lived.

What Happens When Change Management in Pharma Works

£48,000 saved in production costs
By transitioning tactic creation in-house with eWizard and tailored enablement, the team eliminated reliance on external agencies — cutting costs from £1,500 per tactic to £0.
190 days saved across campaigns
Internal teams completed tactics in just 1 day on average — compared to 7 days externally. That’s over six months of time saved in a single market.
50% more content, fully adopted
The market saw a 50% increase in content development YoY, with 32 tactics delivered and 70+ in the pipeline — proving fast adoption and growing confidence in the new workflow.

We Understand Your Role — and The Reality Behind It

Every leader faces unique challenges. Here’s how we help you solve them.

Customer Engagement Leaders
When adoption lags and teams lose focus, engagement suffers. We help you deliver a consistent, high-performing experience across every market — with scalable onboarding, unified messaging, and tools your teams will really use.
Digital Transformation Leaders
Bringing innovation to a heavily regulated industry is extremely challenging. We support your roadmap with structured change, stakeholder alignment, and data that shows the value of every decision.
Content Strategy & Ops Leaders
You’re rolling out new workflows and tools, but adoption is uneven. We help bring clarity, with onboarding that speaks to your teams’ actual roles, training that sticks, and performance tracking that shows areas for improvement.
Omnichannel Transformation Leaders
You’ve built the strategy—but silos, resistance, and compliance delays keep slowing things down. We help streamline content workflows, drive adoption through hands-on enablement, and give insights you need to boost omnichannel engagement.

Why Leading Pharma Brands Trust Viseven with Change Management and More
End-to-end expertise under one roof
No need to juggle vendors. With 700+ in-house experts and solutions that span from omnichannel strategy and operational enablement to AI and Data-powered solutions — we’re the one partner who can support every step of your digital transformation.
Purpose-built for life sciences
We speak your language. With 150+ pharma and life sciences clients, 250+ agency collaborations, we offer a future-oriented suite of services that address the industry’s needs.
Deep tech integration with the platforms you use
From Veeva and IQVIA to Adobe, eWizard, and more — we’re working inside your tech stack already. As certified partners with major platforms, we don’t just implement tools — we help you adopt them, evolve them, and maximize their value long term.

 


Industry Leaders Trust Viseven 

Our clients include leading pharma and life science enterprises as well as SMEs across the industry.

Partners in change
We are proud to be a technology-agnostic partner, working with all leading software providers to deliver cohesive digital environments tailored to your needs. 

Viseven Digital Transformation Service Through Clients’ Eyes

Hear directly from life sciences teams achieving faster adoption, smarter content delivery, and measurable results through Viseven’s digital transformation and change management services. 
From the very beginning and as one of the part of this collaboration, Viseven demonstrated a deep understanding of our vision to create a centralized, easy to reach and optimized platform to provide healthcare professionals with access to content on our products, therapeutics areas, and services
Working with Viseven has been an excellent experience. Their deep understanding of the pharmaceutical industry and expertise in customer engagement made a significant impact on our project. They were highly cooperative, accommodating our requests and adjustments with ease, and their flexibility helped us refine our concepts to perfection. I highly recommend Viseven for their professionalism and collaborative approach in addition to their experience in omnichannel digital implementation.
Very easy and quick to build materials. Some impressive statistics for our first non-promotional mass email, sent 25 minutes ago, and the open rate and click rate are already around 50%; the benchmark for this kind of email is 20% open rate. The tools you are providing us with are really making a difference to our business. 

Make digital transformation work for you

If you’re navigating low adoption, internal resistance, or tool fatigue — we can change that. Our team works alongside pharma and life sciences leaders to deliver healthcare change management that sticks, aligns global teams, and proves ROI. Let’s talk about how we can support your goals and make change feel manageable, measurable, and worth it. 

Embark on your journey


to digital transformation with our team by your side


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