Going omnichannel? Don’t forget your modular content toolkit: the 5 reasons why

Going omnichannel? Don’t forget your modular content toolkit: the 5 reasons why

April 28, 2021

Online

2021-04-28

Online

Pharmaceutical companies are developing ways to adopt omnichannel communication practices – and there are some industry-specific caveats. Planning and executing a proper campaign in life sciences means you have to transplant the vast knowledge from other industries (like customer journey building) into a new context while also dealing with content.

How to gain this knowledge?

On April 28 at 4:00 PM CET, industry experts got together at Next Normal to discuss the interconnection between omnichannel campaigning in pharma and the innovative modular content approach: splitting content into flexible reusable blocks that are MLR-preapproved and channel-agnostic.

Agenda:

  • Building an omnichannel campaign in practice: prerequisites, insights, goals
  • Findings from actual projects, and the role of personalized content
  • Why content personalization involves standardization “backstage”
  • How modular approach can be used as a key to unlock omnichannel for the industry

Speakers:

1. Nataliya Andreychuk – Chief Executive Officer at Viseven
2. Pavel Klymenko – Head of Omnichannel / Multichannel Excellence at Viseven
3. José Ma. Guido Avila – Customer Engagement Transformation Lead at Sanofi
4. Romika Bhowmick – Associate Director Commercial Platforms Strategy at Teva