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Your CRM may be ready to migrate. Is your commercial content ecosystem?

Viseven is the content and commercial readiness partner for pharma CRM transformation. We rebuild the layer a data migration leaves behind: CLM detail aids, Approved Email, field workflows and the commercial operations your team runs on. Your platform goes live ready to perform, not switched on and waiting. 

What this means at go-live: 

  • reps present and send Approved Email on day one 
  • the field keeps the workflows it knows 
  • managers keep the territory and performance view they steer by 
  • approval history and compliance carry through cutover 

Start with a scored view of where you stand with the diagnostic assessment below, or contact us for a personalized consultation.  

Book a meeting Diagnose my migration readiness
  • 14+ years in Salesforce products
  • 60+ countries supported
  • 100+ features released
Content

What a data migration leaves broken

Detail aids and Approved Email don't travel with your records. Someone rebuilds them, or they fail the morning the new system goes live.

Workflows

Platform defaults aren't your process

Pre-call planning, sampling and activity capture have to match how your field works, not the out-of-the-box configuration.

Commercial operations

The view managers steer by

Territory, segmentation and reporting have to reconnect across the new ecosystem, or the business goes dark on cutover.

Four Areas That Can Make Or Break Your Migration

Data
Duplicate or fragmented records Inconsistent HCP/HCO information Broken affiliations and hierarchies Outdated consent Inconsistent reference data
Compliance
SOP gaps Validation issues Insufficient test coverage Stale validation evidence Release control gaps
Integrations
Failing data syncs Mismatched IDs Broken automations Unmapped dependencies Unstable omnichannel flows
Adoption
Low feature usage Inconsistent processes across markets Poor visibility into performance Loss of trust in CRM outputs

Why Pharma Teams Bring in Viseven

Generic system integrators deliver the platform and treat content and commercial operations as another vendor’s scope. Viseven delivers the readiness layer with the platform, in one team.
Why Pharma Teams Bring in Viseven
Generic system integrators deliver the platform and treat content and commercial operations as another vendor’s scope. Viseven delivers the readiness layer with the platform, in one team.
Regulated pharma commercial, only
16+ years building content and commercial operations across Veeva, OCE and Salesforce. No other verticals, no learning curve on your constraints.
Named Salesforce Life Sciences & Agentforce partner
A recognized Salesforce partner in Life Sciences and Agentforce, with pharma commercial workflows built in rather than borrowed from other industries.
Platform, content and workflows together
eWizard builds the CRM engineering, the content layer and the commercial workflows in one stream, so nothing falls between vendors at go-live.
Dedicated QA
If you haven’t hit the content QA phase yet, there’s still time to prevent breakage. We can start with a rapid audit of what’s at risk right now.
Prove readiness in one market, then scale
Start in a single country with real adoption data, then build the internal case to roll out globally. No enterprise commitment to begin.

Pharma Leaders Trust Us

Viseven builds lasting partnerships with clients in pharma, life sciences, biotech, and other healthcare sectors.
From the very beginning and as one of the part of this collaboration, Viseven demonstrated a deep understanding of our vision to create a centralized, easy to reach and optimized platform to provide healthcare professionals with access to content on our products, therapeutics areas, and services.
Yann Péoc’h
Head of Digital & Solutions Servier World Operation.

Real results, real voices – Biogen on the impact of partnering with Viseven.

Sander Hemelsoet
Digital Engagement Manager

With Viseven, we`ve been enjoying collaboration for more than five years. They’ve gained our trust as a partner. Their customer service quality for eWizard users heads above our typical experiences in the industry. The well-established communication channels, good turnaround, and team’s customer focus make this strategic partnership a win in our book.

Dr. Viktoriia Tymoshenko
Senior Content Operations Manager
Working with Viseven has been an excellent experience. Their deep understanding of the pharmaceutical industry and expertise in customer engagement made a significant impact on our project. They were highly cooperative, accommodating our requests and adjustments with ease, and their flexibility helped us refine our concepts to perfection. I highly recommend Viseven for their professionalism and collaborative approach in addition to their experience in omnichannel digital implementation.
Amr Nagy
Product Manager

Support Across The Entire CRM Migration Journey.

01

DIAGNOSE

Identify risks, dependencies and readiness gaps.

02

PREPARE

Profile data, identify defects and prepare remediation.

03

VALIDATE

Test data, integrations, workflows and compliance readiness. 

04

STABILIZE

Support go-live, incident triage and hypercare.

05

CONNECT

Validate integrations and omnichannel flows.

06

ACTIVATE

Assess AI readiness and move from a stable CRM to AI-enabled workflows.

Already Migrated? So Why Doesn’t the Field Trust the Data? 

Post-go-live issues can reveal problems that were missed during migration planning. Viseven helps identify and address the gaps affecting CRM data, integrations, compliance and day-to-day operations. 

What we can help with: 

  • Duplicate or fragmented HCP/HCO records 
  • Broken affiliations and hierarchies 
  • Inconsistent reference data 
  • Integration issues 
  • Release and deployment issues 
  • Performance visibility 
  • Adoption and data-quality problems 
Pharma CRM success metrics

We hold readiness to outcomes the field feels, not a technical sign-off alone.

Zero commercial downtime
Portals and rep-triggered content stay live through cutover, with no gap in customer-facing access.
Content & data accuracy
Assets and records carry their metadata, approval status and relationships intact. Nothing orphaned.
MLR & compliance integrity
No unapproved or mismatched content goes live. Approval history and audit trail carry over end to end.
On plan cutover velocity
Each wave lands against its planned baseline, so delays surface early instead of at go-live.

Talk it through with people who've migrated pharma commercial teams.

Describe where your transformation stands and what you’re unsure about. We’ll bring the experience and walk you through how we’d approach it.

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