eWizard Remote Visits

HCP communication without barriers. Any time, any place. Even if your CRM provider does not offer remote eDetailing capacities

Remote Detailing is an essential part of pharma communication now, and major CRM providers like Veeva offer excellent solutions… but what if you really have no possibility to use these?
Let us eliminate the dilemma for you – engage HCPs virtually with a solution specifically designed for mid-level and emerging enterprises to win appreciation!

Even when F2F rep visits are not an option, pharma brand communication and personal promotion can go on bringing value! Major digital solution providers like Veeva offer top-notch solutions for remote eDetailing, but what about those companies who (due to varying reasons) can not choose to use them? What if your CRM provider does not offer this capacity? Here is where we can help. Grasp the opportunities of digital tech to establish value-based interactions with physicians, engaging at any time, from any place. eWizard Remote Detailing is a digital solution that allows for remote interactions via a secure, easy-to-use platform.​

Physicians can interact with reps via stable VoIP and presentation interface from both desktop and mobile devices, while reps can use scripts for convenience – and with all monitoring data and KPIs safely recorded. ​

eWizard Remote Detailing, powered by eWizard platform, is the only currently existing solution that allows both to manage and localize content and conduct remote meetings.

What you get with eWizard Remote Detailing

With a license starting from €15:

  • Installation package ready for integration with Salesforce.com

  • Independent infrastructure using Amazon services (ideal if you do not want a direct CRM integration)

  • VoIP provider already integrated on a transparent pay-as-you-go model

  • HCP can join from any device without the need to install any software

  • Possibility to work with video

  • Easy screen control handover for 2-way interaction​

  • Call script display for rep’s convenience​

  • In-built LiveChat with 24/7 customer support

  • Seamless connection with a powerful platform for interactive aids creation

How it works

What you achieve

  • More comprehensive database coverage​

  • Integration between communication channels – online meetings combined with face-to-face calls, rep-triggered emails, etc.​

  • Choice of meeting types: 1:1 calls, one-to-group meetings and conferences​

  • Exceptionally longer call duration, with opportunity to cover more information and collect more data​

  • More frequent engagements at any time chosen by the physician​

  • No additional software required; HCP can use a PC, tablet or mobile device to view the content​

  • Seamless integration with any CRM

Additional benefits

  • Accessible from desktop, tablet or mobile (iOS, Android), no install required for the customer​

  • Consent form included

  • Monthly payment model​

  • Intuitive user interface in English, French, Spanish and Japanese

  • Quick & effortless, on-the-go project launch​

Wish to facilitate cross-channel engagement and expand remote education opportunities?

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