Today, Viseven unveiled the Viseven CLM application in Oracle Cloud Marketplace to help partners build meaningful communication with HCPs and collect valuable feedback during the call. Thanks to this new integration, Oracle users will be able to showcase their CLM expertise, vertical market offerings, and success with customers through new tiers of intelligent communication and progressive benefits.

“Viseven now offers the most comprehensive CLM tool for cloud solutions available today,” said Nataliya Andreychuk, CEO, Viseven. “Our rapid growth and extensive CLM and CRM portfolio presents an unparalleled opportunity for partners and customers alike. We can now equip our highly experienced partners with the tool they need to successfully move their brand to the new level of success.”

Deep insights into customer behavior and targeted interactions

The powerful combination of advanced analytics and customer interaction app provides an opportunity not to miss a single piece of information from the fields; it helps to track even the slightest changes in customer needs and preferences; the solution streamlines key-message adaptation to the current market demands and empowers value communication with physicians and pharmacists based on the feedback from the previous interactions.

Source: Digital Customer Experience, Customer Service Trends 2015.

Smooth marketing campaigns launch and multichannel materials distribution

With Viseven CLM, you can shorten the time needed to market, schedule and run several marketing cycles at once, instantly measure the performance of the overall campaign, as well as productivity of each sales representative. Due to the specific functionalities available for regional managers, key account managers and merchandisers, you can optimize all the activities in the fields – monitor POSM distribution, sales, compliance with agreements, availability of products in stock, create some special offers and discounts, calculate the revenue and much more. Besides that, your field forces can easily access all the necessary materials immediately from their tablet, and even send some proposals or additional product information directly to the healthcare professionals.

Source: Time to market & you by SalesWarp. 

Increased customer engagement and satisfaction

In order to improve customer involvement into dialogue, you need to astonish them somehow, capture their attention and provide them with reliable data. eDetailing presentations which run in Viseven CLM allow reaching all these goals by bringing interactivity into communication, demonstrating some bright and vivid images which help to illustrate each particular situation (for example, draw a memorable patient profile) and suggesting some credible statistics from clinical trials to support the story.

Source: Content & Buyer’s Journey Benchmark Report.

To get more information about how Viseven CLM can improve pharma communication – contact us right away and our representative will be in touch shortly.